Support Expert IT-AM Extended Warehouse Management & Logistics Execution system and MM
Join Yazaki. Connect to the future.
Country: France (FR)
City: Voisins-Le-Bretonneux
Worksite / Location: [[division_obj]]
Job Function: [[department_obj]]
Job Discipline: Systems Software Dev
Job Family: IT Development
Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Support Expert IT-AM Extended Warehouse Management & Logistics Execution system and MM in our plant in [[location]].
Task can occur in following main acitvity clusters:
- Service Design: Create blueprint or specification for an IT solution.
- Service Transition: Build new IT solution (e.g. customizing and developments) triggered by Incidents, Changes, Problems or Projects. Coordinate and steer others (developers, external/internal consultants) within area of responsibility (e.g. workpackage, function etc). Align with requester (e.g. key user) for testing and quality assurance, support of deployment and provide proper documentation.
In case of being a Project or Change Lead (= overall responsible) ensure proper handling of scope, quality, time and budget. Do inform the assigned Change Manager about progress and status according to IT-AM framework; update Service Now in time (e.g. status reports) in given times as agreed within the IT-AM.
Communicate and align with requester and stakeholder as overall contact person, use escalation procedure in case of disagreements.
Actively gain knowledge in the assigned area if any changes appear or if a new process is implemented. Support in review a changed / new documentation. Create a documentation if needed and ensure that this stored on a central storage as defined.
Train other persons in the area (primarely IT knowledge transfer; business trainings are possible on request if useful) and ensure creating / usage of proper training material.
Ensure clear communication to other colleagues that SME on defined area is available.
Provides cont. improvements in the particular area of expertise and activily push those ideas to the IT organization up to getting a decision on further steps as implementation.
2nd and 3rd level support of service operations for Incidents and Problems
Take over 24/7 on-duty support where needed (in allignment with SOM).
At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.
We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!
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