IT Technical Specialist -Salesforce Administrator
Join Yazaki. Connect to the future.
Country: Portugal (PT)
City: Ovar
Worksite / Location: Ovar Plant
Job Function: Information Technology
Yazaki Corporation, a family-owned company, was founded in 1929 as the first Japanese manufacturer of automobile wiring harness systems. Within the automotive business our product range includes wiring harness systems, plug connection systems and electronic systems. More than 284,000 committed and highly motivated employees in 478 locations in 45 countries make us one of the most successful international automotive suppliers. To strengthen our team, we are looking for a IT Technical Specialist -Salesforce Administrator.
RESPONSIBILITIES
- Work with user community to understand business processes and document business requirements
- Provide input to solution designs that meet business requirements, enhance the user experience and drive adoption
- Develop functional specifications that will be used as the basis for configuration and/or development
- Make configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Develop robust test scripts
- Develop end user training materials
- Demo standard Salesforce functionality or developed solutions to the user community
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions
- Triage problems between user issues, process issues, application issues or general systems issues.
- Resolve issues either by addressing them directly or escalating and managing the issue with 3rd party support or Salesforce support.
- Proactively monitor and maintain the health of the Salesforce platform -data integrity, system performance, backups, data archiving etc…
- Ability to perform above responsibilities independently with some assistance and guidance from a senior Salesforce Administrator
Requirements
Degree Requirements: Bachelor’s degree preferred
Certification Requirements: Salesforce Administrator certification a plus
Previous Experience: Experience in implementing processes and tools in an organization. Work experience on the business side in the related field is a plus.
1-3 years of experience working as a Salesforce Administrator
Travel Requirements: National and international travel may be required
Language: Proficient in English language
Software:Salesforce platform
Besides excellent skills in the relevant system for the area of functional leadership, MS-Office proficiency is expected ; Microsoft Power BI experience a plus
Ready to take the next step within Yazaki? Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!
Take a look at our careers page and social media!