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Technical Support Specialist

Join Yazaki. Connect to the future. 

 

Country: Egypt
City: Fayoum
Worksite / Location: Yazaki Egypt 

 

Job Function: Information Technology 
Job Discipline: IT Administration
Job Family: IT Administration

 

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a ​​​​​​​Technical Support Specialist in our plant in Fayoum.

 

Job Duties and Responsibilities:

  • Provide timely technical support and assistance to employees via  phone, email, and in-person
  • Assist users with email, software, and login-related issues.
  • Troubleshoot and resolve hardware and software issues, including  network connectivity problems and system malfunctions 
  • Support LAN, Wi-Fi, and factory network infrastructure.
  • Assist with IT onboarding processes for new employees, including  the setup of workstations and necessary software 
  • Maintain records of service requests and track their statuses until  resolution  
  • Support users in printing and
  • Ensure all IT-related inventory and assets are properly documented  and managed
  • Configure and troubleshoot Zebra label printers for production use.
  • Maintain barcode scanners, RFID devices, and other industrial IT hardware.
  • Collaborate with the IT team to improve existing processes and  implement new technologies

 

 

 

Job Qualifications:

 

  • Bachelor's degree in Information Technology, Computer Science, or  a related field
  • 1-3 years of experience in IT support or helpdesk roles 
  • Strong troubleshooting skills in hardware and software
  • Excellent communication skills in both English and Arabic
  • Customer-oriented mindset with a passion for helping others 
  • IT certifications (e.g., CompTIA A+ ,N+, MCSA or CCNA) are a plus

 

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. 

We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! 

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