Customer Service - planner
Join Yazaki. Connect to the future.
Country: Portugal (PT)
City: Ovar
Worksite / Location: Ovar Plant
Job Function: ECS_Operations (CCS)
Job Discipline:
Job Family: Operational Logistics
Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer Service - planner in our plant in [[location]].
Main tasks & responsibilities
Customer demands: Customer orders reception, analise and confirmation. System update
Subcontractor planning: Prepare, send and follow up releases for subcontractor
Control the plan/releases achivement : Follow up of subcontractor production/shipments to ensure customer on time deliveries
Shipment orders to the warehouse: Prepare shipments instructions to the warehouse
Subcontractor receptions control: Assure that quantities anounced by subcontractor are effectively received by the warehouse
Transport bookings: Transport demands
Premiun transports costs control: Assure that premiun transport costs are charged back to the right responsible (Supplier / Customer etc)
Participate in meetings Participate in the several meetings for the tasks on his/her responsibility (presential or by teams)
New Projects: Give support to Project Leader team confirm and validate all the necessary data, excel or SAP, for the new parts
Stock Management: FG and SFG control, achiving the target defined by management
Requirements:
Formal education: Secondary
Languages: English
Logistics Software: Proficiency in ERP systems.
Data Analysis: Track performance metrics and generate reports.
Problem-Solving: Resolve shipment issues and delays quickly.
Communication: Strong verbal and written skills for coordinating with teams and stakeholders.
Organization: Time management, task prioritization and meeting deadlines.
Customer Service: Ensure accurate and timely deliveries.
Attention to Detail: Maintain shipment accuracy and documentation.
Teamwork & Adaptability: Collaborate with teams and adapt to changes.
Planning: Build and control the production plans
Documentation: control de dates of the eng. changes implementation
Capacity: control and present the results for short and medium capacity for the production processes
At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.
We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!
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