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Customer & project Quality Responsible

Join Yazaki. Connect to the future. 

 

Country: Morocco (MA) 
City: Meknes
Worksite / Location: Meknes Plant 2 

 

Job Function: EDS_Quality 
Job Discipline:  
Job Family: Operational Quality (PL)

 

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer & project Quality Responsible in our plant in [[location]].

 

 

RESPONSIBILITIES:

 

  • Serve as the primary customer quality interface, collaborating with CSC and QRE, managing internal and external complaints through the 8D and GQRS systems, and ensuring transparent communication with customer sites.
  • Provide on-site customer support, traveling to production centers to assess non-conformities, lead root cause analysis, and ensure timely and effective containment actions.
  • Ensure customer satisfaction through corrective and preventive actions, monitoring QIP roadmaps, verifying effectiveness, and enforcing measures to prevent recurrence.
  • Track and improve customer quality performance, analyzing PPM, rankings, and non-quality costs, and driving initiatives to reduce defects and strengthen customer trust.
  • Coordinate customer and internal audits, organizing assessments, closing audit action plans, and implementing transversal improvement actions to meet customer requirements.
  • Support new product and project quality, applying ANPQP procedures, leading QFR reviews within GPMS, and securing reliable product/process performance from prototype to launch.

 

QUALIFICATIONS:

 

  • Level of studies: Bac+5 in Quality Management, industrial engineering, technical fields, etc
  • Experience: Min 18 months of experience in the Quality department
  • Language: Fluent speaker of French and English
  • Office tools: Strong command of Excel, Word, Outlook, and PowerPoint.
  • Quality tools: Skilled in FMEA, PPAP, APQP, MSA, SPC, 8D, Ishikawa, 5 Why, and related methodologies.
  • Solid knowledge of customer requirements and quality frameworks, including IATF 16949.
  • Customer focus & continuous improvement mindset.

 

 

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. 

 

We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! 

 

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