Quality Assurance Methods Specialist

Yazaki is a global leader in the research, development, and delivery of vehicle power and data solutions.

Yazaki works with virtually every major auto manufacturer globally, and we've strived to maintain strategic and stable growth throughout our 84-year history. Today, we're looking for energetic people with the potential to perform and the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.

Location: Canton, MI, USA  

What we are looking for:

Yazaki is looking for a Quality Assurance Methods Specialist to join our GM team in Canton, MI.  The ideal candidate will enjoy working in a collaborative and action-driven environment making lasting impacts on the organization. 

What you will be doing:

Information/Data Compilation and Dissemination:

• Track and Report Quality Data: Assist in monitoring and reporting product quality data utilizing customer concern tracking systems.
• Maintain Daily Matrix: Compile and distribute the daily issues matrix to the internal organization under established guidelines.
• Track Metric Outputs: Compile and track monthly Parts per Million (PPM) data and distribute the results to the internal organization.
• Support Reporting Requests: Assist with compiling and generating basic quality reports as needed or requested.
• Maintain Dashboards: Maintain existing Quality KPIs in Power BI by ensuring the source files are regularly updated, verified, and correctly reflected in the system.
• Monitor Customer Scorecards: Track and report customer scorecard ratings and Yazaki’s Quality Performance data.
• Support Process Improvements: Learn and apply basic engineering principles and analytical techniques to support the maintenance and continuous improvement of quality programs.
• Update System Documentation: Update existing quality processes, lists, and databases as instructed to reflect changes in customer requirements or standard quality management practices.
• Process Review Support: Participate in reviewing internal processes, procedures, and standards alongside team members to support repeatability and efficiency.
• Monitor Performance Trends: Monitor trends in data to support the maintenance of Quality KPIs and dashboards, flagging variances to the supervisor.
• Data Collection: Identify and collect internal historical quality data and assist in gathering external benchmark data for KPI metric reports.

Database Maintenance and Data Support:

• Support Database Structure: Assist with compiling, inputting, and maintaining records in the quality tracking system for failure modes, root causes, corrective actions, lessons learned, and 8D reports.
• Support Tool Testing: Participate in testing automated 8D report generation tools and provide feedback on basic algorithm or shortlist data outputs.
• Maintain Quality Database: Support the daily data entry and maintenance of the comprehensive Failure Mode and Corrective Action (FMCA) Quality Database to help ensure documentation compliance.
• Support AI & Analytics Tools: Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving.

Customer Controlled Containment Activities:

• Track Status: Monitor and track the status of containment activities.
• System Data Entry: Enter certified material data into the customer’s system according to standard operating procedures.
• Log Material Information: Input daily self-certified material information into the database as directed.
• Generate Summaries: Provide summary reports of containment data to the internal organization as needed.

Communication Activities:

• Attend Customer Meetings: Attend customer meetings alongside senior team members; provide compiled reports and operational assistance as requested.
• Track Metrics: Maintain and update customer satisfaction metrics and scorecards.
• Support Reject Review: Assist in verifying data for customer rejects and support the process of identifying discrepancies that do not meet proper criteria.
• Internal Coordination: Relay documented engineering issues to the appropriate engineer and track the status through to final resolution.

Program Team Support Activities:

• Support Training Material Maintenance: Support the preparation and maintenance of training materials for customer and YNA-specific systems.
• Escalate Information Gaps: Identify and escalate areas of ambiguity within tracking systems to senior team members for direction.
• System Tracking Support: Support GQRS and SPPS system tracking and data logging as needed.
• Update Progress Trackers: Assist Program Management with routine updates to program snapshot reports.
• Provide Basic Quality Support: Assist Advanced Manufacturing Quality Engineering teams with data collection and tactical tasks as needed.

What we can provide you:

• A collaborative learning environment that will help you reach your maximum potential
• A diverse team of experts
• Supportive leadership and team members to help you do your best work
• Opportunities to build your professional network
• An engaging and supportive work culture
• Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance and a generous holiday schedule

Yazaki North America is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship. Yazaki North America complies with federal and state equal employment opportunity laws and strives to keep the workplace free from all forms of harassment.