Aftersales Specialist L1/L2
Join Yazaki. Connect to the future.
Country: Morocco (MA)
City: Tangier
Worksite / Location: YMO Hub Logistics
Job Function: Supply Chain
Job Discipline: Supply Chain & Logistics
Job Family: Supply Chain and Logistics
Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Aftersales Specialist L1/L2 in our plant in [[location]].
Your Profile:
- Level of studies : Bachelor's degree in Technical fields
- Experience: Min 2 years in similar area
- Language: Fluent in English
Main tasks:
| Task | Detailed description of main activities | ||
| Supply Chain Management | Provides logistic and property support services and analyses. Receipt and analyze customer orders. Create and maintain Master data in SAP for all product references. Monitor customer orders for aftersales parts delivery. Ensure that the customer orders are correctly integrated into the system and monitor their deliveries. Ensure all completed orders are dispatched on time. Prepare and send invoices to customer Ensure stock management in SAP and warehouses Establish core responsibilities matching FCSD activities granting of delivery performances, reliability and customer satisfaction at FCSD Provides KPI Monitoring datas. Escalate IT for blockage topics SAP or infrastructure related Support of production transfer and old parts transfer for aftersales Process improvement definition and implementation. Escalate in case of issues directly to supplier/customer or requires support do direct manager. Impact analyses of RM shortages influencing final customers. |
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| Master data Maintainance | General SAP master data set up and maintenance for allocated parts. Check of SAP settings for cross-plant when setting and upload new material. Regular / monthly checking of SAP settings. Upload matrix for creating new materials Coordination of balance in and balance out for new model programs and/ or suffix changes. |
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| 3PL activities | Support for internal and external audits ( LEAN, Quality, MMOG/LE) Coordination of the external logistics service partner. Fiscal year inventory responsible for internal process and support. Coordinate and monitor In- and Outbounds. Monitor packaging activities and report deviation. Customs related activities |
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| Material planing and stock monitoring | Material planning of finish products for the OEMs and other customers Monitoring and balancing of stock on hand vs. target with daily coverage list. Monitoring of stock values.Clarifications of stock or booking deviations. Minimizing of obsolete materials.Responsible for Obsolete topics with suppliers, OEM, PM, Sales, Provides KPI Monitoring datas. Escalate IT for blockagetopics SAP or infrastructure related. |
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| VOR/Aftersales Parts Tracking | VOR backlog follow up in order to support ( missing order, headcount,.material and equipment issue ) Lead/join weekly follow up meetings with plants and cross functional team Lead/join customer meetings Escalate in case of any issues/blockage items to direct manager or upper management level If needed please communicate with engineering for alternative material or wiring harnesses or check with csc logistics and manufacturing plants to use serial production parts If needed ask support from yazaki supply management for any material issue |
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| General Support | General administrative activities (maintaining/updating and managing of tracking lists, status reports and overviews) | ||
| Additional Task | Respect and apply EH&S legislation and customer internal rules regarding EH&S Follow, respect and apply Internal regulations of Yazaki, customer guidelines |
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At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.
We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!
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